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Tip Not Included Doesn’t Mean What You Think It Does

I was a waitress for several years.  And because of that work, I often HATE being part of a large group in a restaurant. I know at some point during dinner, my server is likely to be fantasizing about the multiple cocktails they will need to have that evening to recover from the torture of…

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I Made the Dumbest Mistake – Five Things I Learned From It

Earlier this week, I made the dumbest mistake… or at least my most recent one. I have a history of doing really stupid things. For example, when I was in grad school, I was running late driving from work to campus on an evening when I had a big exam. The campus was 30 miles…

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Hotel Reviews – Sheraton Cleveland Airport Hotel

Airport hotels. *sigh* From my recent reviews, you would think I lived in them. Oh wait, that is because I practically do. Alrighty then. The Sheraton Cleveland Airport Hotel is another one of those properties where I’ve had a number of stays across several years. I love it for both its convenience (a short hop…

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Should You Preregister for Loyalty Programs “Just in Case”?

I’m the queen of my routine. I domestically fly (almost exclusively) American Airlines, US Aurways, and Alaska Airlines. If I stay at a chain hotel, its going to be of the Hyatt, Starwood, Marriott, or Hilton persuasion. And if I cruise, its likely to be on Seabourn. Because of that, I haven’t been one to…

Rumor Has It….

Rumor has it that Richard Branson is expanding into hotels. Actually that part is fact. But in the viral marketing campaign for the new brand, Branson is encouraging individuals to start their own rumor about what the new brand will deliver. The rumors have been running rampant on Twitter… I’d pay extra for that service!…

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Hotel Reviews – Hyatt Regency Minneapolis

A recent stay at the Hyatt Regency Minneapolis illustrated to me how a hotel renovation can turn a tired business space into a fresh brand vision. I’ve stayed at the Hyatt Regency Minneapolis every couple of years for the last decade to attend an annual trade event that regularly rotates through various cities.  My last stay was…