Still in Lyft Limbo

We receive compensation for some links on this blog and are always grateful if you use these links to support our content. Any opinions expressed in this post are our own, and have not been reviewed, approved, sponsored, or endorsed by our advertising partners unless otherwise specifically noted. Check out our 9 Products to Beat the Heat This Summer.

If you’ve been following my Lyft saga, you know that it’s been a roller coaster ride to try to get approved to drive.


As of this morning, I’m sitting at less than 72 hours to fulfill my driving requirement and still no approval. I redid my mentor ride on Saturday afternoon (and was finally asked to rate it 48 hours later – a switch from the within-the-hour acceptance the first time around).

I know my background check has cleared (per Lyft’s email to me on Saturday). I can even sign up for driving hours on Lyft’s website.

But I’m still not approved.  And yet others who completed their redo on their mentor rides AFTER me are now driving.


My attempts to contact Lyft have been futile.  I’ve tried four separate email addresses I’ve been given.  One bounces, two have a “we are no longer checking this address” message, and one more seemed to go into the void.

At this point, it appears Lyft is deliberately dragging their feet to attempt to defraud me out of a bonus that I should otherwise be able to earn.

Meanwhile, Uber has now offered to give me a case-by-case inspection of my car to see if it will qualify for UberSelect on an exception basis.

So Lyft… what’s it going to be?

About Jennifer Moody

Jennifer is a management consultant and avid volunteer. Her career and volunteer duty travels have helped her log top-tier airline and hotel status annually for the last nineteen years. In addition, she embraces the opportunity to maximize her vacation time by planning extracurricular trips that have taken her to over 60 countries and 48.5 US states. Once an "every week" road warrior, she now only travels around 100 days a year. She resides in her native Fort Worth, Texas where she enjoys cooking, gardening, sewing, needlepoint, wine, and playing with her Border Collie/Great Pyreness mix puppy Harley Quinn.

More articles by Jennifer Moody »


  1. I had the same issue with Lyft but chose to post a question for their Q&A forum instead of emailing. They, of course, had to have it approved by a moderator and then informed me that my question was not appropriate for the public to see and they would be answering my question personally via email. I was approved the next day.

    Good luck to you, hope it works out!

  2. Lyft will never survive if they continue on their current track. I was denied to drive for Lyft because I had a misdemeanor on my background from 26 years ago when I was 17. Non violent non drug related offense of a stupid kid.

  3. I am having similar issues scammed out of sign on bonus. I used referral link following the steps in which the code is in the box already. Now they say I forgot to use the code and its too late. No way of contact anyone higher than call center even went to corprate hub and they said only reps can contact corprate. I am file report to BBB and consumer affairs. I would like to look into class action as this is been over several years happend to many customers. Any advice is appreciated!

Speak Your Mind

Your email address will not be published.