The big news coming out of Uber keeps coming. And coming. And still coming. Last week it was CEO Travis Kalanick’s leave of absence (which came on the heels of a special investigation of the rampant cultural problems at the tech company). That was closely followed by a resignation after inappropriate commentary by a board member. The…
Well that didn’t take long… Mere hours after Uber CEO Travis Kalanick announced he would be taking an indefinite leave of absence and special investigator Eric Holder delivered the findings of a report on cultural issues at the company, an Uber board member has resigned over a sexist remark. It seems the beleaguered tech company cannot…
It’s official: Uber CEO Travis Kalanick is out. He will be taking a leave of absence from the company he’s been running since 2008. There is no date for his return but if or when he does, he will be stripped of many of his responsibilities. In addition, he will have an “independent chair” (like a professional…
Three years ago, I decided to experiment with driving for Uber just so I could better understand the UberX platform. It was brand-new to Dallas-Fort Worth and I had yet to even be an UberX customer having only utilized the relatively new Uber car service in cities like New York and San Francisco. That mini…
The healthcare market is a trillion-dollar segment of the US economy – and growing. One often unnoticed – and untapped – healthcare market is for nonemergency medical transportation. Patients need transportation to physician appointments, routine treatments, diagnostic examinations, and other types of healthcare. Lyft and Uber have found a new niche – stepping up to meet…
Apple could effectively kill Uber by simply removing the Uber app from Apple’s App Store. This is exactly what Apple threatened to do after it learned the Uber app had been designed specifically to circumvent Apple’s privacy rules. Uber was able to track iPhone users even after they had deleted the app from the iPhone or iPad devices….
Uber President Jeff Jones resigned Sunday from his role at the beleaguered company after only six months. Five more high-level employees are either leaving soon or have already left since December. Jones is quitting amid significant controversy at Uber. The controversies surrounding the company are many. The CEO, Travis Kalanick, was caught on dash cam…
Lately I’ve had a hell of a time getting an Uber when I really need one. The Uber wait times in Dallas/Fort Worth have been excessive at several points in recent weeks. This makes me wonder if this is a symptom of a larger Uber issue brewing. Three data points for Uber wait times in Dallas/Fort…
An Uber story is making the rounds in the Dallas/Fort Worth Metroplex. An imposter Uber driver picked up two women near the Texas Christian University campus this past weekend and allegedly initiated inappropriate contact with them. The driver approached them around 2 am near a popular off-campus bar area and told them that his scheduled…
How can it be July 4th weekend already? I feel like I was just ringing in the new year. If you follow Jetsetter’s Homestead, then you know this has been a whirlwind year for me – I’m at a new firm after an acquisition which means my travel patterns have been altered a bit as I…
Uber is hailed by many as the example of what the service workforce of the future could be. On demand, scalable, inexpensive, and easily replaceable. That last part is the ugly side of the ridesharing economy. While my adventures in driving have been few and far between since my “how much does a driver make” experiment…
Friday was one of my more frustrating days to be an Uber passenger. Some of the usual complaints not withstanding, I had a bizarre day with Uber and one that gives me pause when considering the future direction of the company, at least here in the Dallas/Fort Worth market. It started innocently enough – I…